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Order tracking

Where is your Nape & Co. order?

Check your order status in seconds. Free shipping with tracking included.

  1. Order confirmedYou get a confirmation email right away.
  2. Preparing your packageWe check and pack your Nape & Co. neck cream with care.
  3. On its wayWe email you your tracking number.
  4. DeliveredYour order arrives at your door, shipped free.

Check your order

Sign in with the email you used at checkout. We will send you a one-time code and you will see your order, its status and your tracking number.

View my order No password needed: just your email.
Already got your shipping email?

Tap “View your order” in that email to see it right away, with tracking.

Need help?

Email us at support@nexora-market.com with your order number and we will get back to you.