Refund policy

30-day money-back guarantee

If you are not happy with your order, email us within 30 days of the delivery date at support@nexora-market.com with your order number and a short note about what did not work for you.

• We refund the product price of that order to your original payment method.
• You do not need to send the product back.
• One guarantee refund per customer.
• Subscriptions: the guarantee covers your first delivery. You can skip, pause or cancel future deliveries anytime from your account. We do not charge for deliveries you cancel before they are processed.
• Damaged or wrong item? Email us a photo and we will send a replacement at no cost.

This guarantee is in addition to your legal rights as a consumer. It does not replace them.