Cancellation policy

Nexora Brands · 383 E 155th Street, Bronx, NY 10455, USA · support@nexora-market.com

• What it is. Subscribe & Save sends your product automatically every 4, 6 or 8 weeks (you choose the frequency) at 20% off the one-time price. The price of each delivery is shown at checkout before you subscribe.
• No commitment. There is no minimum number of orders and no cancellation fee. You can cancel at any time.
• Billing. Each delivery is charged automatically to the payment method you used when you subscribed. Before each charge we email you a reminder with a "Manage your subscription" link.
• How to cancel, skip or pause. Use the "Manage your subscription" link in any subscription email, or the subscriptions page in your customer account on our store. If you prefer, email support@nexora-market.com with your order number and we will do it for you.
• When it takes effect. Cancelling stops all future charges. An order that has already been charged ships normally and is covered by our refund policy.
• Confirmation. We email you whenever your subscription is cancelled, paused, resumed or skipped.
• Failed payments. If a payment fails, we email you and try again up to 3 times, 7 days apart. If every attempt fails, the subscription is cancelled and we let you know by email.
• Shipping. Every subscription delivery ships free, under the same terms as our shipping policy.